OKOTOKS-SOUTHTRAIL DRIVING SCHOOLS
11500 29 St SE UNIT 105
CALGARY AB
T2Z 3W9
403 861 4873
okotoksdrivers.com
info@okotoksdriers.com
southtraildrivers.com
info@southtraildrivers.com
2241319 Alberta LTD
Okotoks-South Trail Driving School and our clients or students will be ruled and
Governed in following regulation please read carefully and accept the
Bottom.
In class training
The course consists of 15 hours of in class or Online theory training which
includes the final in class test. Classroom dates, time and location will be
indicated on an email, If you should happen to miss a
class or a portion of a class, you may make up the time in a future
class the following month at no extra charge. The final in class or Online test has
a passing mark of 80%. If you do not pass the test on your first
attempt, it may be re-written at a later date.
On-road training
IMPORTANT information before booking your first on-road session:
. You must have your beginners' class 7 license.
. Your course balance must be paid in full or have an arranged
payment plan in place.
. Lessons are held with one student only and Door to Door service.
. All lessons are Video and Audio recorded.
All mobile devices must be turned off before entering the classroom or
in car training.
To get a course completion certificate a student must achieve 80% and
above for in classroom lesson or Online and 75% and above in car training.
Okotoks-South Trail Driving School is not responsible for your road test result
and booking your road exam at BOOK YOUR ROAD TEST https://www.albertadriverexaminer.ca/
Okotoks-South Trail Driving School may cancel a class room or in car lesson for
the
following reasons; very bad weather conditions, if instructor is sick, any
emergencies if
the cars are not in good condition to train, if accident occur during the
training. Instructor reserves the right to take a 10min break if necessary during
the lesson.
If the student is influenced by drugs, alcohol, has weapons or violent
behavior. Okotoks-South Trail Driving School instructor will not take student
for training and no refund will be given for that lesson or for a
complete discharge and termination.
Okotoks-South Trail Driving School instructors have a responsibility to train all
students professionally, they will do their best to explain all the traffic
rules and regulations, however if the student is unable to follow
instruction and is incapable to improve in their performance or is not
practicing as required as per students evaluation copy and or require
to take extra lessons or pulled over by enforcement agency (police
officer) it will be students responsibility to deal with the matter.
Okotoks-South Trail Driving School reserves the right to cancel road lessons
and not issue a course completion certificate if the above conditions
are not met.
All students must present their learner license to the instructors, but
for any reason if the student couldn't produce their learner license
prior to the training, Okotoks-Southtrail Driving School will cancel the training and
refund will not be given.
You must have your beginners license with you to begin your on-road
training. In this instance, if you do not have it with you, as mentioned
above, your instructor will be obligated to cancel/rebook your on-road
session for additional fee.
Full package(Bronze) offered with 10 hours 5 session, at 2 hours per
session. If students requested our vehicles to use for road test,
additional time for road test 45 minutes allotted for your final road
test for charge of $60 ( if you are ready for road test) which will be
performed by an Alberta drivers Examiner.
Please Note: On-line course must be completed within 3 months of
registration date and in car training sessions must be commenced
within 2 months of completed in class session and completed on road
lessons 1 year by date of registration.
Policy on cancellations (no show)
In the event that you cannot keep your scheduled on-road
appointment, you must advise your instructor or Okotoks-South Trail Driving
School office 24-48 hours prior to the appointment. Any change to an
on-road appointment or meeting point must be arranged 24-48 hours
prior to schedule on road session. Requests to change an on-road
session with less than 24 hours' notice cannot be guaranteed,
however, we will do our best effort to accommodate your request.
If you should fail to advise us of your cancellation or do not show up
for your scheduled appointment, a cancellation fee of $69.00 will be
administered since this time was reserved for you. It is your
instructor's responsibility to remain at the meeting point for 15
minutes after the scheduled appointment time, after which the on-road
session is considered as no show. This missed session will be replaced
at the end of the already schedule appointments closer to the road
exam.
Refund Policy
No refund will be returned after any part of the course (Classroom, Online or in
Vehicle) has been started, used, uncompleted course or client decides to opt out.
Refund will be return if no part of the program has been used or started minus a
5% transaction fee plus $40 Administration fee.
You will receive a reminder 1 day by email prior to your next scheduled on-road
Session and 12 hrs prior by SMS. If you are unable to keep your appointment,
you may reschedule for a later date according to your instructors availability.
Your instructor may cancel or re-schedule your on-road session within
24 hours due to illness, personal emergency, weather or road
conditions, and unexpected mechanical issues with the vehicle or being
delayed by Final Road Test.
Additional On-Road Sessions
Additional on-road training sessions to improve your driving skills are
available at a fee of $145 per session.(2 hour lesson)
Additional Fees
A payment of $35 will apply if a cheque is returned NSF. An
administration fee of $6 will be collected for in class handbook.
In-class sessions must be completed within 2 months from registration
date. Driving must be commenced and finished within 2 months of in
class session. Course will be expired by 1 year from date of
registration and will result in restarting the program with new deposit
fee.
Private Policy
Okotoks-South Trail Driving School respects the confidentiality of its customer's
personal information. All personal information (name, address,
telephone numbers and e-mail address) may be used to improve our
services and to build better customer relationships. Information
regarding a customer's driver's licenses and course records may be
provided to appropriate government agencies (Alberta Drivers
program) for certification purposes. By providing us this information,
you have consented to these uses and disclosures. This information
may be used from time to time to communicate with our customers, to
send out offers, surveys or marketing materials. We do not share your
personal information with anyone without your consent at any time
unless we are required by law to do so. In such case, we will release
personal information only to the extent required.
I understand and agreed to this terms and condition,